FREQUENTLY ASKED QUESTIONS
Question: I work in a building maintained by the Division of Facilities Management. How do I report a building issue or complaint during normal working hours (8:00 am until 4:30 pm Monday through Friday)?
Answer: In New Castle County, call (302) 577-8190. In Kent County, call (302) 739-4611. In Sussex County, please call (302) 856-5817. Please provide your name, building name, department or agency, floor/room # of problem, and request/concern to the receptionist.
Question: How do I report a building emergency/issue after normal working hours (after 4:30 pm Monday through Friday or during the weekend)?
Answer: Please call State Police Communications at (302) 659-2341. Facilities Management maintenance personnel will be notified by State Police Communications.
Question: How can I get my office painted?
Answer: Please notify your facility's contact person who will call Facilities Management to request painting services.
Question: Who should I call if I have a custodial/cleaning issue?
Answer: Please call Wanda Perry, Custodial Supervisor, at (302) 739-4611.
